Privacy Policy

We understand that many companies and individuals have information of a sensitive nature pertaining to them or their clients and thus we take great care to ensure the highest possible levels of privacy. To this end, below are the details of our “Privacy Policy”, which outlines our procedures on the collection and use of Client information.This Privacy Policy governs the way in which Full Height Copy collects, uses, maintains and discloses information collected from users (each, a "User") of the www.fullheightcopy.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Full Height Copy.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We do not retain a User’s bank details once the transaction for which they were provided has been performed.

Full Height Copy may collect personal data about you on this website, including information which you volunteer (for example by using our online feedback form). Information which you provide in this way is not shared with third parties.

As part of routine administration, the Full Height Copy collects statistical information such as page view, and browser statistics. Where possible, these are collected anonymously, and are not on-sold or disclosed to others.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

All clients may request access to the personal details collected by Full Height Copy in relation to themselves and the use of services owned by them. Full Height Copy makes every effort to ensure that such details are always correct and up-to-date, and will amend any inaccuracies or changes to details on request.


Please email info@fullheightcopy.com with any requests.

Full Height Copy does not retain clients’ personal information longer than is necessary for the purposes of compliance with the law and routine administration.

Full Height Copy keeps client information on controlled facilities, which are secured against unauthorised access. Proof of identity will be required before information is released to any person, including the client. Full Height Copy typically communicates with its clients through a combination of phone and E-mail correspondence.

Full Height Copy does not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through the Site, Service or Software. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Site, Service or Software without their permission.


Changes to this Privacy Policy


Full Height Copy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms


By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

info@fullheightcopy.com
0844 656 0016

About cookies


This site uses cookies to optimise your user experience. Your acknowledgement and acceptance of these cookies will be expressly provided by clicking on the cookie banner we present to you when visiting the site.


Cookies are used for a variety of reasons. We use cookies to obtain information about the preferences of our Users and the services they select.

Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our website more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password, so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled.


Cookie types

Two types of cookies may be used on the Site: session cookies and persistent cookies.
Session cookies are temporary cookies that remain in your browser or device until you leave the site. They are deleted from your device once you leave the Site.

Persistent cookies are small files stored on your hard drive until you delete them or until they reach their expiry date. These may, for example, be used to remember your preferences when you use the Site, recognise you on your return, and enhance your experience on the Site.

This document was last updated on 28 September 2022.